Orders are usually processed and shipped within 3 working days of purchase.

Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is about 6 to 12 days. Your tracking number will be updated 3-7 days after your order has been shipped.

You will then receive a confirmation email with your details. After submitting your order, you will receive your tracking number in a separate email.

We will send you the tracking information directly in your confirmation email. You can also track your package at the bottom of this page or via this link: Track your package. Enter your order number and email address to view the tracking information.

If there’s something wrong with your order (defective product, incorrect order, damaged order, etc.), please contact us within 7 days from receiving your order and we’ll be happy to assist you in reviewing the case and if it is approved we will be sending a replacement. Please do not return anything before we review the case, our customer service team will review the request and will send further instructions.

We will be responsible for paying for your shipping costs for returning your item. Original shipping charges are not refundable.

* Cosmetics, Lingerie, and underwear/shapewear are final sale for hygienic reasons.

We accept Paypal, Credit Card (Visa, MasterCard, Discover, and American Express), Debit Card, or E-Check (i.e. using your regular Bank Account)